Personnel
As everyone knows, "good help is hard to find", and
dedicated good help is even harder to find! At
there is a spirit among the employees that is hard to find at
most companies.
This spirit is fostered by SOS's employee training program. Each
employee, from delivery personnel, telephone ordering and accounting
to account executives, is specially trained to handle their individual
tasks. This means increased efficiency and very happy employees.
Telephone order personnel are trained for a minimum of 3 months
on product knowledge, telephone courtesy, manufacturer selection
for product availability, back order tracking, and special contract
applications.
Our account executives are seasoned pros who know what you require
and have expertise in thousands of office products, general line
furniture, and even special order items. Many of our reps have
been with Signal for over 10 years- that's dedication!
As well as being familiarized with their route, delivery personnel
are also trained in customer relations. It's the extra personal
attention that sets SOS apart from the competition.
Our accounting department is always available and eager to discuss
your special billing requirements. All accounting personnel are
trained to process your account with the utmost speed and accuracy.
You'll be no stranger to SOS when you call! Although many companies
give you account numbers for your ID, we use only NAMES! If requested,
SOS can assign specific order entry personnel to your account.
This enables you to develop a close working relationship with
someone who knows your ordering habits.
|